Here at The New Zealand Honey Shop, we've just added a forum to our main website.
This is aimed as an area where people can ask questions, share tips with others, and provide feedback.
As a company forum, there will be moderation of posts and threads with the aim of keeping them useful to our customers in relation the products we offer (there are plenty of other forums available for discussing other topics and other products).
It is also an area where we can provide useful notices and updates about products, and keep you up to date.
There is an area for customer service comments and feedback, where you are welcome to make constructive criticisms, or post suggestions. For specific customer service issues though please contact us directly by phone or email so that we may get it dealt with.
The forums can now be viewed here:
The New Zealand Honey Shop Forums
Thursday, July 16, 2009
Wednesday, July 1, 2009
More Comvita products re-branded as Medihoney
As part of its strategy of aligning their main wound care products under the Medihoney brand, Comvita are making some changes to a few of their existing products.
This will see what were previously called Comvita Apinate Dressings now re-branded as Medihoney Apinate Dressings. These will also be in a larger pack of 5 (versus the previous 3 pack).
These will sit alongside the Derma Cream and Medihoney Wound Gel. Although the existing Comvita ManukaCare 18+ is expected to keep its same name for the UK market.
The New Zealand Honey Shop will keep listing many of these items under both categories - Manuka Honey and Medihoney - for the time being. And of course please feel free to give us a call, or send an email, with any questions you have over any of these name changes.
You can see the range of Medihoney branded products here.
This will see what were previously called Comvita Apinate Dressings now re-branded as Medihoney Apinate Dressings. These will also be in a larger pack of 5 (versus the previous 3 pack).
These will sit alongside the Derma Cream and Medihoney Wound Gel. Although the existing Comvita ManukaCare 18+ is expected to keep its same name for the UK market.
The New Zealand Honey Shop will keep listing many of these items under both categories - Manuka Honey and Medihoney - for the time being. And of course please feel free to give us a call, or send an email, with any questions you have over any of these name changes.
You can see the range of Medihoney branded products here.
Sunday, June 28, 2009
Using the ManukaCare 18+
One of our most popular products is the Comvita ManukaCare 18+ - a tube of sterilised manuka honey for external wound use.
A few people contact us afterwards to complain that when they opened the tube, quite a lot of the honey gushed out of the tube, catching them by surprise.
This is actually a function of the packaging. It is a specially designed tube, called a positive flow tube. It is to enable the honey to come out easier, so you can concentrate on where you are putting it, now on squeezing so much. The downside is that there can be an initial spurt of the honey when the tube is first opened, and this does catch out a few people.
There has been a warning added to the packaging, on the end of the carton (where you open it), however this is still missed by some.
So just be a little prepared when you come to open a new tube, and don't try squeezing it at all (or holding too firmly) at the start.
It may be a little messy sometimes, but this sterilised ManukaCare 18+ is great for your wound, leg ulcer, and burn use.
There is also around 10-15% of people experience a stinging sensation when first applying it, but this generally subsides.
A few people contact us afterwards to complain that when they opened the tube, quite a lot of the honey gushed out of the tube, catching them by surprise.
This is actually a function of the packaging. It is a specially designed tube, called a positive flow tube. It is to enable the honey to come out easier, so you can concentrate on where you are putting it, now on squeezing so much. The downside is that there can be an initial spurt of the honey when the tube is first opened, and this does catch out a few people.
There has been a warning added to the packaging, on the end of the carton (where you open it), however this is still missed by some.
So just be a little prepared when you come to open a new tube, and don't try squeezing it at all (or holding too firmly) at the start.
It may be a little messy sometimes, but this sterilised ManukaCare 18+ is great for your wound, leg ulcer, and burn use.
There is also around 10-15% of people experience a stinging sensation when first applying it, but this generally subsides.
Saturday, May 16, 2009
New Huni Skincare products added.
They're here. The new products in the Huni skincare range have arrived in our shop - yesterday actually, so are now on the shelf in store, and today have added them to our website.
You can see the full range of Huni skin care here
The new products in the range are:
All Day Hand and Nail cream
Intensive Hydrating Mask
Anytime Lip Treatment
Eye cream
There are also a couple of gift sets available too, which combine 4 of the moisturising and cleanser products. We have these in our store, but have to work out the practicalities of being able to post them out before adding them to the website - they are packaged up in a gift box.
We got to see these new Huni products a few weeks ago when visiting Comvita headquarters in New Zealand, and are now very proud to be one of the first to have them available in the UK.
If you haven't tried the Huni skincare range before, if you are in the UK, visit our website and send us a quick email, we do have a few sample sachets of the moisturisers that we can send out on request.
You can see the full range of Huni skin care here
The new products in the range are:
All Day Hand and Nail cream
Intensive Hydrating Mask
Anytime Lip Treatment
Eye cream
There are also a couple of gift sets available too, which combine 4 of the moisturising and cleanser products. We have these in our store, but have to work out the practicalities of being able to post them out before adding them to the website - they are packaged up in a gift box.
We got to see these new Huni products a few weeks ago when visiting Comvita headquarters in New Zealand, and are now very proud to be one of the first to have them available in the UK.
If you haven't tried the Huni skincare range before, if you are in the UK, visit our website and send us a quick email, we do have a few sample sachets of the moisturisers that we can send out on request.
Saturday, May 2, 2009
Visit to Comvita HQ in New Zealand
For the past two weeks a couple of us have been visiting New Zealand, and was a great opportunity to meet up with suppliers first hand.
Made a visit to the headquarters of Comvita at Paeangaroa, a little south of Tauranga in the Bay of Plenty. Was really good to chat with some people there, and get a glimpse of the actual processing of the manuka honey into jars (wasn't able to get too close as its all done in a proper hygienic environment).
Passed a some direct feedback from our customers with regard to the packaging of some products, mainly the round jars from the UMF20+ honey.
Was also interesting to have a look around their visitor centre, and see a few of the new products that we may be able to get here in the UK in future.
It all confirmed our reasons for stocking the Comvita manuka honey. They are focussed on being a quality health products company, with the emphasis on quality of product, rather than being a honey company trying to find ways to sell more honey.
Made a visit to the headquarters of Comvita at Paeangaroa, a little south of Tauranga in the Bay of Plenty. Was really good to chat with some people there, and get a glimpse of the actual processing of the manuka honey into jars (wasn't able to get too close as its all done in a proper hygienic environment).
Passed a some direct feedback from our customers with regard to the packaging of some products, mainly the round jars from the UMF20+ honey.
Was also interesting to have a look around their visitor centre, and see a few of the new products that we may be able to get here in the UK in future.
It all confirmed our reasons for stocking the Comvita manuka honey. They are focussed on being a quality health products company, with the emphasis on quality of product, rather than being a honey company trying to find ways to sell more honey.
Sunday, March 1, 2009
Comvita ManukaCare 18+ on special now - £8.50
One of our most popular products - the ManukaCare 18+ is now at a special promotion price of just £8.50 a tube.
This is the specialist, sterilised form of the UMF manuka honey, targeted at external use.
So whether you want to use this honey on wounds, leg ulcers, or other external applications, take advantage now of this special offer, saving you £3.25 a tube (normally £11.75 each now £8.50).
Promotion started 1 March 09, while stocks last.
You can take advantage of this offer direct from our website here:
Comvita ManukaCare 18+
This is the specialist, sterilised form of the UMF manuka honey, targeted at external use.
So whether you want to use this honey on wounds, leg ulcers, or other external applications, take advantage now of this special offer, saving you £3.25 a tube (normally £11.75 each now £8.50).
Promotion started 1 March 09, while stocks last.
You can take advantage of this offer direct from our website here:
Comvita ManukaCare 18+
Wednesday, December 24, 2008
Manuka Honey in Germany
The New Zealand Honey Shop is please to say that progress has been made with our new German website. Keeping the same The New Zealand Honey Shop name, it will provide an information source for "Manuka Honig" and offer the same quality Comvita range of products to people in Germany and other German speakers in Europe.
While there is still further translation work to be done, the new site is now operational, and we are pleased to allow our German customers the option of using either our English or German language site.
If anyone has any feedback on the German translation provided, we would welcome all comments, as our aim is to provide the best information in German as possible.
We would also just like to take this chance to wish everyone a very Merry Christmas, and a Happy and Healthy New Year.
While there is still further translation work to be done, the new site is now operational, and we are pleased to allow our German customers the option of using either our English or German language site.
If anyone has any feedback on the German translation provided, we would welcome all comments, as our aim is to provide the best information in German as possible.
We would also just like to take this chance to wish everyone a very Merry Christmas, and a Happy and Healthy New Year.
Subscribe to:
Posts (Atom)
